Terms of Service

1. Acceptance of Terms

By accessing and using this website or booking a property through Stay Anchorage (operated by ATW Properties, LLC), you accept and agree to be bound by the terms and provision of this agreement.

2. Booking and Reservations

2.1 Booking Confirmation

A booking is confirmed only upon receipt of payment and written confirmation from ATW Properties. All bookings are subject to availability.

2.2 Guest Requirements

• Guests must be at least 21 years of age to book
• Valid government-issued photo ID required at check-in
• Guest name on booking must match ID presented
• Maximum occupancy limits must be respected
• Incidentals deposit required prior to check-in (amount varies by property, typically $200-$500)

3. Payment Terms

3.1 Payment Methods

We accept credit cards (Visa, Mastercard, American Express, Discover) and ACH bank transfers.

3.2 Payment Schedule

• Short-term stays (<30 nights): Full payment due at booking
• Extended stays (30+ nights): First month due at booking, subsequent months charged monthly

3.3 Processing Fees

• Short-term stays (<30 nights): No credit card fee. Paying by ACH bank transfer saves an additional 1%.
• Extended stays (30+ nights): 3% credit card processing fee applies (ACH transfers have no fee)

4. Cancellation and Refund Policy

See our Cancellation Policy for full details.

5. House Rules

• No smoking anywhere on the property, indoors or outdoors
• No parties or events without prior written approval
• Quiet hours: 10 PM - 8 AM
• Pets: Case-by-case only, with an additional pet fee and deposit — written confirmation from staff is required before bringing any pet. ADA-defined service animals are always welcome.
• Guest must maintain cleanliness and report any damages immediately

6. Liability and Damages

6.1 Security Deposit

A security deposit may be required and will be refunded within 14 days after checkout, minus any deductions for damages or violations.

6.2 Guest Responsibility

Guests are responsible for any damage to the property beyond normal wear and tear. ATW Properties reserves the right to charge for damages, excessive cleaning, or violations of house rules.

6.3 Limitation of Liability

ATW Properties is not liable for any injury, loss, damage, or theft of personal property during your stay. We recommend obtaining travel or renter's insurance.

7. Privacy

Your privacy is important to us. See our Privacy Policy for how we collect, use, and protect your personal information.

8. Modifications

ATW Properties reserves the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the modified terms.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Alaska, United States, without regard to its conflict of law provisions.

10. Contact Information

For questions about these Terms of Service, please contact us:

• Company: ATW Properties, LLC
• Email: contact form
• Phone: (888) 413-STAY
• Location: Anchorage, Alaska